IT Support & IT Services in County Durham
Looking for IT support or IT services in County Durham? Compare 4 managed IT providers serving County Durham businesses. Cities covered include County Durham. Every listing shows location, sectors served and verification status, so you can shortlist the right IT provider.
No IT providers in County Durham currently carry the Assurix Trustmark. You can read more about what the Assurix assessment covers before approaching providers.
Providers in County Durham most commonly serve Manufacturing, Legal and Accountancy businesses.
IT providers in County Durham
4 managed service providers are listed in County Durham.
| Provider | Town | Sectors | Status |
|---|---|---|---|
| ES Systems Ltd | County Durham | Manufacturing, Property / Real Estate | Not yet verified |
| Concept IT Services | County Durham | Healthcare, Accountancy | Not yet verified |
| Bondgate IT | County Durham | Healthcare, Legal | Not yet verified |
| Radius Technology Solutions Limited | County Durham | SMEs (general) | Not yet verified |
Towns served in County Durham
IT support providers in County Durham are based across the following towns. Towns with five or more listed providers link to their own directory page.
- County Durham (4 providers)
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What to ask an IT provider in County Durham
Use these questions when evaluating any IT support provider in County Durham, regardless of size or certification status.
- How do you demonstrate that our systems stay protected between audits — not just at certification renewal? Verified IT support providers use continuous monitoring, not one-off assessments. Ask to see a live dashboard or a recent compliance report before signing.
- Which cybersecurity certifications do you hold, such as Cyber Essentials Plus or ISO 27001, and are they current? Certifications expire. Always ask for the certificate date and the issuing body, and check whether the scope covers the services you are buying.
- What is your guaranteed response time for a critical incident, and who is responsible out of hours? Response SLAs vary widely. Confirm whether the SLA covers resolution or acknowledgement only, and ask who you actually reach at 2 am on a Sunday.
- How do you handle a security breach — who do you notify first, and what does your recovery process look like? UK GDPR requires breach notification within 72 hours. Your IT provider should have a documented incident response plan and be willing to share it.
- Can you share references from clients in a similar sector or of a similar size? A provider experienced in your industry already understands your regulatory context, common threat patterns, and the compliance questions your clients ask.
- What is included in your monthly fee, and what would be charged as an extra? Common add-on costs include out-of-hours callouts, additional users, hardware replacements, and advanced security tools. Get the full scope in writing before you commit.