Customer Stories

See how UK MSPs use the Assurix Trustmark to win better deals, justify higher prices, and prove their maturity to clients and insurers.

Customer Stories - MSPs Carrying the Assurix Trustmark

Real stories from MSPs who have gone through Assurix verification and are using live-evidence proof to win deals, improve pricing and demonstrate quality to clients, insurers and acquirers.

Little Big Tech - First MSP to Carry the Assurix Trustmark

Nick Haley, Founder of Little Big Tech, was the first MSP to carry the Assurix Trustmark. His story covers how live-evidence verification changed his sales conversations, gave clients a concrete way to see the difference, and shifted his positioning from "trust my story" to "here's the proof."

"We moved from 'trust my story' to 'here's the proof.' That changed how every sales conversation went." - Nick Haley, Founder, Little Big Tech

Read the Little Big Tech case study

Illuminate Technology - Scottish MSP Chooses Independent Verification

Amanda Stewart, CEO and CTO of Illuminate Technology, explains why a Scottish MSP supporting more than 60 client organisations across Scotland and the UK chose to have its security and operational controls independently verified. The story covers the limits of point-in-time certifications, what the Assurix assessment actually found, and why continuous proof matters more than annual snapshots.

"Before Assurix, we were asking clients to trust our claims. Today, we're inviting them to verify them." - Amanda Stewart, CEO and CTO, Illuminate Technology

Read the Illuminate Technology case study

Start Tech - 25 Years, Three Certifications, and Still Only Halfway There

Ian Groves is Managing Director of Start Tech, a 23-strong MSP based in Shropshire in the West Midlands with 25 years in business. Start Tech already held Cyber Essentials, Cyber Essentials Plus and IASME Assured Service Provider before starting the Assurix assessment. Ian expected to close 144 tasks in a fortnight. He landed at the halfway mark, and explains why that finding changed how he runs the business and how he wins work.

"I really thought we'd be 80 or 90% there. We weren't. We've now plugged those gaps and really levelled ourselves up, which is why I sleep much easier at night." - Ian Groves, Managing Director, Start Tech

Read the Start Tech case study

About Assurix verification

Every MSP in the Assurix directory has been independently verified against 64 security and operational controls, continuously. Their status reflects how they operate today, not how they operated at their last annual audit. Verification covers cyber security, operational maturity, business resilience, and insurance readiness.