Proof Points Checklist

MSP Proof Points ChecklistA free checklist for MSP owners that maps the claims you make to clients against the evidence you need to back them up. Download the checklist to identify your proof gaps and build the evidence library that supports your proposals, QBRs, and client renewals.What the checklist covers

Security controls - patch management, access controls, backup, and monitoring evidence

Service delivery - SLA performance data, ticket resolution reports, and CSAT scores

Governance - named accountability, incident response plans, and supplier risk documentation

Independent verification - certifications, audit reports, and trustmark status

How to use itWork through each proof point and mark whether you have strong evidence, weak evidence, or no evidence. The gaps become your prioritised action list. MSPs who complete the exercise typically find 3-5 areas where existing data is not being collected, presented, or verified in a way clients can act on.