What drove Netstar's consistent growth?

Intentional planning. Clear targets, a budget to run to, and every decision connected to where the business needed to be. Mit credits this for around 25% year-on-year growth.

What is shiny-toy syndrome?

Chasing the new idea from an event or peer group instead of making what you already do better. Small repeated improvements to existing systems beat a pile of half-started initiatives.

What is the one-line rule for MSP growth?

Make it better. Whatever tools, systems and processes you already run, improve them before investing in new things.

How does client fit affect growth?

The right clients let you build operations behind them and protect margin. Chasing every lead does the opposite, so disciplined client selection compounds growth.

How does Assurix fit a growth plan?

Planning gets you growing; differentiation protects it. The Trusted MSP trustmark is 59 controls all required to pass, independently verified, security mapped to NCSC CAF v4, so you compete on proof rather than price.

Mit Patel: 19 Years of MSP Growth Lessons from Netstar

Mit Patel shares 19 years of Netstar lessons - common MSP mistakes, aligning decisions with long-term goals and driving 25% year-on-year growth.

Mit Patel: 19 Years of MSP Growth Lessons from Netstar

Episode 2 of scaleUP. Mit shares lessons from 19 years building Netstar - common mistakes MSPs make, how to align every decision with a long-term goal, and the operational discipline behind 25% year-on-year recurring revenue growth.

Listen on scaleUP Podcast

Browse all MSP resources on Assurix.

Assurix is the UK's live, evidence-based trustmark for MSPs. The Trusted MSP trustmark is 59 controls and all 59 must pass. It is independently verified by Assurix, a third party, so the proof does not come from the MSP's own marketing. It is audited annually with continuous monitoring between audits, with a 30-day remediation window and public suspension if a failed control is not fixed. The security pillar is fully mapped to the NCSC Cyber Assessment Framework v4, with operational maturity controls alongside it.