IT providers for charities and non-profits

There are 319 IT providers serving Non-profit clients listed in the Assurix directory, including 8 with verified Assurix trustmarks.

Last updated: 7 October 2026

Charities carry a particular kind of responsibility. Trustees answer for how money is spent, restricted funds limit what can go on infrastructure, and behind it all sit donors and beneficiaries whose data you're trusted to protect. Good IT support has to respect all three at once.

There are IT providers on this page who work with charities and non-profits across the UK. Providers that have earned the Assurix Trusted MSP badge are shown first, and any working toward it appear as On the Journey.

Value for money matters here, and so does protecting the people behind the data. The sections below cover what a good provider should be able to show, the questions worth asking, and how the duties charities carry shape the IT decisions you make. The goal is to spend wisely and still sleep at night.

What to look for in a charity IT provider

Non-profits balance care with cost. These areas are where the balance really shows.

Honest value for money
Restricted funds limit what a charity can spend on infrastructure, so every pound has to earn its place. A good provider helps you get the most from what you have and is straight with you about what's worth paying for and what can wait.
Care for beneficiary data
Charities often hold data about vulnerable beneficiaries, as well as donor information, all under UK GDPR. A provider who understands this treats that data with real care and can explain how they keep access to it controlled.
Support for volunteer and part-time working
Charities frequently rely on volunteers and part-time staff, which changes how accounts and devices get managed. Ask a provider how they'd handle people joining and leaving often, and shared or personal devices, without leaving gaps.
Help with governance questions
Funders and grant-makers often ask about governance and risk management as part of a grant application. A provider who can supply clear information about how your systems are protected makes those sections easier to complete.
Evidence trustees can rely on
Trustees carry accountability for the charity, so they benefit from clear proof rather than vague assurances. Independent, ongoing evidence of a provider's security gives a board something solid to point to.

Questions worth putting to a provider

These help you weigh care against cost without losing either.

  1. How do you help us get good value without cutting the corners that keep our data safe? Restricted funds are tight, so you want honesty about where to spend and where to hold back.
  2. How do you protect data about our donors and beneficiaries? You hold information about people who trust you, some of them vulnerable, so it deserves careful handling.
  3. How do you manage accounts and devices for volunteers and part-time staff? People come and go often in charities, and every leaver is a potential gap if it isn't handled.
  4. Can you give us clear information about our security for grant applications? Funders ask about risk management, so having this ready saves effort at bid time.
  5. What would you show our trustees to prove our systems are protected? Trustees are accountable, so they need something firmer than a reassuring conversation.
  6. If there was a serious incident, how would you help us respond? Charities in England and Wales must report serious incidents to the Charity Commission, so a clear plan matters.

IT providers serving Non-profit

The duties behind charity IT decisions

Charities operate under a set of duties that shape their IT more than people expect. Charities in England and Wales must report serious incidents to the Charity Commission, so an event that affects your data or systems can carry a reporting duty on top of the disruption itself.

Data sits at the centre of it. Charities hold donor data and, in many cases, data about vulnerable beneficiaries, all under UK GDPR. That combination raises the stakes on how information is stored and who can reach it.

Money adds its own shape. Restricted funds limit what a charity can spend on infrastructure, so decisions have to be careful and well justified. Funders and grant-makers often ask about governance and risk management as part of a grant application, which means good practice can support your funding as well as your safety. And because charities frequently rely on volunteers and part-time staff, the way accounts and devices are managed needs to cope with people moving in and out often.

What Assurix means for a charity

Assurix is an independent trustmark for UK IT providers, and it runs on proof rather than promises. A provider carrying the Trusted MSP badge has passed all 59 controls, aligned to the NCSC Cyber Assessment Framework v4, with continuous monitoring rather than a single yearly check. For a charity board weighing accountability against a tight budget, that ongoing evidence gives trustees something concrete to rely on, and it holds up over time rather than fading after an audit.

Frequently asked questions

How do we choose good IT support on a charity budget?

Start by being clear that restricted funds limit what you can spend on infrastructure, and look for a provider who respects that rather than pushing for more than you need. Good value comes from a provider who is honest about what's worth paying for, like protecting donor and beneficiary data, and what can wait. Ask them to explain their recommendations in plain terms your trustees can follow. The aim is careful spending that still keeps the essentials in place, not the cheapest option regardless of risk.

What data protection duties do charities have?

Charities hold donor data and, in many cases, data about vulnerable beneficiaries, all under UK GDPR. That means clear duties on how the information is stored, who can access it, and what happens if it's exposed. Because some of that data concerns people in vulnerable situations, the care expected is higher. A good IT provider helps by controlling access, keeping systems patched, and being ready to support you if something goes wrong. Ask how they'd handle a data incident before you ever need them to.

Why do funders ask about IT and risk management?

Funders and grant-makers often ask about governance and risk management as part of a grant application, because they want confidence that their money and your beneficiaries are in safe hands. Questions about how you protect data and manage risk are part of that. If your IT is well run and you can describe it clearly, those sections of an application become straightforward rather than daunting. A provider who can give you clear, honest information about your security makes it easier to answer well and win the funding.

How should IT handle our volunteers and part-time staff?

Charities frequently rely on volunteers and part-time staff, and that changes how accounts and devices are managed. People join and leave more often, sometimes use their own devices, and may share equipment. All of that is manageable with the right process, so leavers need their access removed promptly and shared devices need sensible controls. Ask a provider how they'd manage frequent joiners and leavers without leaving old accounts open, and how they'd keep personal devices from becoming a weak point.

What does an Assurix Trusted MSP badge here tell me?

It means the provider has passed all 59 Assurix controls, with no partial passes, and is checked continuously rather than once a year, aligned to the NCSC Cyber Assessment Framework v4. Providers working toward the badge are listed as On the Journey within a six-month window, though that status isn't a pass on its own. The rest are listed as not yet Assurix-verified, which is neutral. Many are excellent providers with strong charity experience who simply haven't been through Assurix yet.

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